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Advertisers

An advertiser is the organization which owns the campaign and engages Publishers/Affiliates and/or Ad Networks to drive traffic to there web properties.

Organizational Interest

An Advertiser is continually trying to develop relationships with organizations such as Publishers and Ad Networks which can help drive consumers to their web properties. Advertisers often try to recruit and establish direct relationships with Publishers. In addition, Advertisers will also try to establish relationships Ad Network in order to gain access to their (often larger) base of Publishers more quickly than they could directly.

Compliance Concerns

According to the CAN-SPAM Act the Advertiser shares compliance responsibility for actions of the Publishers and Ad Networks which they engage, but have no way to enforce their own corporate best practices or the law because Advertisers can’t see all the email being sent on there behalf. The FTC states that advertisers have an obligation to monitor third parties and resolve issues in a timely manner, as the advertiser is the ultimate financial beneficiary of the email campaign.

  • Are Affiliates using approved/relevant SUBJECT lines?
  • Are Affiliates using accurate FROM lines?
  • Are consumers’ unsubscribe requests being honored within 10 days?
  • Is my suppression file being misused by Affiliates?
  • Are Affiliates including a postal address in the body of all emails?
  • Are consumers being offered a working unsubscribe option?
  • Is my campaign being sent through an open relay?
  • Is my campaign being sent to harvested email addresses?
  • Are Affiliates sending email using forged email headers?
  • How can I screen new Affiliate applications and check reputations?
  • How can I research the reputation of a network or Publisher before working together?
  • How can I manage and resolve reputation issues with Publishers and Ad Networks?

Monitor Types: URLs, Reply Remove Emails

Collaborative Compliance Need: High

Liability: Full CAN-SPAM Compliance

Compliance Solution: CAN-SPAM Compliance Monitor

Brand Protection Solution: BrandAlert